The following terms and conditions (these “Terms of Service”), govern your access to and use of the Tryhardservice website, including any content, functionality and services offered on or through www.tryhardservice.com (the “Website”), by IP Shakirov Rustam Bakhtierovich (Saint-Petersburg 191040, LIGOVSKII pr-kt 64-66, apt 26)
1. GENERAL STATEMENTS
1.1 By signing up to Tryhardservice, a User confirms that they agree with every statement of the current Agreement and guarantees that they are going to follow every statement of this Agreement when utilizing the trading platform.
1.2 Once registered, every User is assigned by the web-site the status of a Buyer, and is presented the opportunity to purchase the items they like, use the personal profile, manage the funds that have been transferred onto the personal account (with the opportunity to transfer them back to the bank requisites / PayPal account which the payment was made from) and can completely rely on arbitrary support provided by Tryhardservice in case of any disputes.
1.3 Every User is granted the opportunity to receive the status of a Seller. This status allows them to place their offers, sell services and items all over the trading platform.
1.4 The Agreement regulates the relations between a Seller and a Buyer (hereinafter – ‘Parties’ or, if separately, ‘the Party’) with Tryhardserviceas the intermediary party. The Agreement defines the key notions and conditions, obligations and rights of each Party in deal-making, the usage of instruments, applications and any other services provided by Tryhardservice. The Parties have the right to see the Web-Site as the guarantor. The Parties have the right to request arbitration to resolve any debate, should one appear.
1.5 Tryhardservice is a trading platform where users can buy valuables and receive game account boosting services. Tryhardservice does not posess the items, does not offer services nor sells them. It only acts as the intermediary party facilitating the users in the process of their trading with each other by guaranteeing the safety of the funds placed on the Tryhardservice balance. Should a dispute appear, the web-site’s arbitration takes on the obligation of facilitating the quickest resolve complying with the law and the issues of the current Agreement.
1.6 Tryhardservice does not guarantee nor is responsible for the safety of the Buyer’s account (hereinafter – ‘Account’), valuables or any personal data delivered directly to the Seller or to Third Parties to access the service. However, it is possible that sanctions are used against the account of a Seller proven to violate the Buyer’s personal data transferring rules.
1.7 Neither Tryhardservice nor the Seller are responsible for the possible measures or sanctions against an account applied by the administration of the game during or after the deal.
1.8 Sanctions refer to disciplinary measures taken against one or both Parties. These may be: Reducing the Buyer’s or the Seller’s rating; Fining; Temporary or permanent blocking of the account.
1.9 The web-site’s administration has the right to change or edit issues in the current Agreement whenever necessary per their own decision without notifying every registered User personally. The edited and changed Agreement becomes active once published. The date of its latest publication is stated under the current Agreement. Only the person authorized by Tryhardservice has the right to change the Agreement.
2.1 A Registered User is a User who has signed up with Tryhardservice.
They have the right to purchase the desired services, use their profile, manage the funds they’ve transferred onto their personal account (the funds can be returned to the bank requisites from which they originated), and they can count on Tryhardservice’s arbitrary support should any disputes occur.
2.2 A Seller is a User who has granted the opportunity to post their offers, sell services and items all over the trading platform as well as count on Tryhardservice’s arbitrary support should a dispute occur.
2.3 An Account is a user’s personal account.
2.4 Service refers to goods that are sold by a seller to a buyer via the previously negotiated medium.
2.5 Occupational Risks are the possible risks occurring during the order completion (cancelling of the order by one Party, exceeding the guaranteed deadline, providing a service different from the ordered one). The consequences of these situations are reviewed by Tryhardservice’s Arbitration by a Party’s request.
2.6 Tryhardservicee’s Administration – representatives of Tryhardservice, who could be reached via the chat on the Tryhardservice.com or via email: firstname.lastname@example.org.
3. TRYHARDSERVICE ACCOUNT AND USER’S PERSONAL DATA
3.1 Collecting and utilizing personal data is conducted in order to help Tryhardservice provide security to both Parties and their material and virtual values during a deal.
3.2 Tryhardservice does not oblige Users to provide their personal data. Data submission is a voluntary act and is necessary in the following cases: 1) When buying/selling goods or services via the trading platform; 2) To access the User’s Profile; 3) To request and receive technical support or a dispute resolving by one of the Parties.
3.3 The following data can be requested for creating an account: Name, Last Name, Date of Birth, Home Country and Home Town, Phone Number and E-mail.
3.4 Should a dispute arise, to resolve it, the arbitrary representative may ask for registration data confirmation by requesting a photocopy/scan/photo of a personal identification document (citizenship passport, driver’s license).
3.5 By providing their personal data, a User:
Confirms that the data provided belong to him/her personally;
Accepts and confirms that every issue of this Agreement and the conditions of processing their personal data are clear;
Agrees that the Website processes the personal data provided in order to create the Clients’ order account on the Website; agrees to terms and conditions of processing the personal data without any comments or limitations;
Agrees to process his/her personal data and confirms that agreeing to terms and conditions is their act of free will and in their own interest.
3.6 The User’s agreement to personal data processing is specific, informed and conscious.
3.7 Tryhardservice guarantees that it is responsible for not transferring User’s data anywhere (except for transferring data to the Seller, which is necessary for provision of services and scope of which is agreed with the User as stated in 4.5).
3.8 Accepting this user agreement, you confirm that no third party right is violated as a result of a product or offer placement on Tryhardservice. These provisions apply to use any copyright objects, including trademarks, brand names, and trade information. Using copyright objects, you confirm having the necessary permission from their holders. Accepting the user agreement you also confirm rights on trading, distribution, and offer for sale of goods and services related to third party rights; confirm that such trading, distribution, or offers for sale do not violate third-party rights.
3.9 The Tryhardservice administration reserves the right to delete or edit any piece of information published on the website, including material that violates current legislation, violates third party rights, or is inappropriate from the administration’s point of view.
3.10 Tryhardservice can cooperate with public or law enforcement bodies, and any third parties whose trademarks, brand names, trade information or any other copyright objects are used on the website. In cases of violation of current provisions, and in cases of public or law enforcement bodies’ requests, and if there is a respective court’s decision, Tryhardservice has the power to disclose personal or contact information and block or delete the account of any user. Accepting these provisions, you agree not to impede processes of personal and contact information disclosure in the above-mentioned cases and agree not to bring claims to Tryhardservice.
4. UTILIZING TRYHARDSERVICE’S FUNCTIONS, COMMUNICATION AND POSTING INFORMATION
4.1 The Web-site provides their intermediating services and also instruments for the Sellers to place their goods and services on the pages of the service.
4.2 Sellers are able to post their orders through Tryhardservice. The information provided should be accurate. Any information submitted on the Tryhardservice platform gains legal power and is regulated by the current Agreement. In case a Seller violates one of their rules or fails to deliver conditions discussed within the Tryhardservice’s chat, an arbitrary representative is entitled to applying sanctions.
4.3 The Web-site provides Buyers with a convenient and flexible interface for browsing suitable offers and further purchasing goods and services.
4.4 All Parties guarantee polite and respectful treatment to each other.
4.5 Parties guarantee not to exchange and not to submit to the other Party their personal contact data except for the data which includes: Username; server; any other information used for communication within the game (data transferred through the Tryhardservice platform and it is the only personal data that in transferred from the Buyer to the Seller).
4.6 In case of violation of 4.4 or 4.5, Tryhardservice’s arbitration is entitled to taking measures with or without notifying the User in advance.
5. PARTIES’ OBLIGATIONS. TRANSACTIONS BETWEEN PARTIES
5.1 After paying the services, the Buyer has the right to believe the Seller starts processing the order in the time discussed in advance and finishes it no later than the claimed time.
In case the Seller starts processing the order later than discussed or exceeds the guaranteed deadline, the Buyer has the right to address a complaint to Tryhardservice arbitration. If the Seller is proven guilty, the Buyer is entitled to a partial or complete refund. If the refund is partial, the size of the payment depends on the percentage of the job already done.
5.2 The Seller, when accepting an order, guarantees to start processing it in the time discussed in advance and to finish it within the discussed period.
In case of an emergency, the Seller must notify the Buyer of not being able to deliver the service in advance, explain the situation and offer a compromise.
If the Seller refuses to deliver the order, measures and sanctions will be introduced against them. If multiple violations of this rule take place, the Tryhardservice Administration is entitled to toughen the punishment, up to blocking the Tryhardservice account.
5.3 After paying for goods or services, the Buyer is obliged to follow the rules of the current Agreement and the arrangements made with the Seller.
The Buyer always has the right to refuse the service ordered (at least 5 hours prior to the discussed starting time) and get the funds spent returned.
In case the Buyer refuses the service or refuses to accept the item right before the discussed starting time, the Seller has the right to address Tryhardservice arbitration to receive a partial or full compensation.
5.4 Any financial operations employed in purchasing goods and services are conducted and controlled by the Tryhardservice .
By paying for the Services the Buyer confirms their complete and unconditional agreement to receive services through the means discussed during deal negotiation.
Up to the moment when the deal is over, the Buyer’s funds are under the protection of Tryhardservice and are finally transferred over to the Seller after the deal is complete (deal is treated as completed in case both parties report about the completion or in case the Buyer has not provided any complaints regarding the order within 5 calendar days after the Seller reported about the completion).
Once the order is confirmed complete, further appeals are impossible.
5.5 Tryhardservice does not guarantee that the Seller completes all the guarantees they’ve given, and is not responsible for the final result. However, Tryhardservice arbitration guarantees providing an investigation, discovering the situation and making a fair decision based on facts and the proofs provided by Parties.
6. DISPUTE RESOLVING. TRYHARDSERVICE ARBITRATION
6.1 Tryhardservice arbitration is an intermediary party and a guarantor in resolving any disputes between Parties.
6.2 If the rules of the Agreement or those discussed during deal negotiation are violated, each Party is entitled to file a formal complaint and address it to Tryhardservice arbitration through the chat on the Tryhardservice.com or via admin@Tryhardservice.com. Each Party can count on a competent investigation of the situation by an Tryhardservice employee. The Arbitration will consider claims made by both Parties and make a conclusion based on facts and proofs provided by Parties.
7. CANCELLATION POLICY
On Tryhardservice, customers (Buyers) have the ability to cancel their order. When canceling an order, the user receives a full or partial refund.
The cases under which the user has the right to cancel their order are listed in this agreement:
The seller does not respond and does not accept the order.
The seller has accepted the order, but refuses to fulfill it. The appeal will be considered within 48 hours, with a full refund.
The seller accepted the order, started to implement, but for certain reasons cannot complete order. The appeal will be considered within 48 hours with a full or partial refund.
During the order fulfillment the customer has decided to cancel the order, in this case they are required to make an appeal to arbitration. The appeal will be considered within 48 hours, with full or partial refund, but in the current case, cancellation of the order may be denied if seller did not break any conditions.
8. SANCTION AND FINE POLICY
8.1 If rules of the current Agreement, conditions discussed during deal negotiations are violated, or the guaranteed deadlines are exceeded, the Tryhardservice Arbitration is entitled – after investigating the situation – to imposing sanctions to the Party proven to violate the aforementioned conditions.
8.2 Tryhardservice Administration or Arbitration will notify the User of any actions or measures applied on them via e-mail and a notification on their Personal Account on Tryhardservice .
9. ADDITIONAL TERMS AND CONDITIONS
When paying for the Services, Buyer uses PayPal. From the moment of making payment and till the moment of receiving funds to Tryhardservice balance responsibility for the funds is beard by relevant payment service.